Take a look at our latest news:
18th April 2014
Will you get a true valet experience at Stansted this Easter?
I Love meet and greet, one of most experienced airport valet parking teams in the UK, is claiming that some customers will not be receiving a true valet parking experience this Easter.
Sarah Anglim, managing director at I Love meet and greet, explains: "There are several parking products available at Stansted Airport which look like a meet and greet parking product but are actually poor imitations. With a proper airport valet parking operation, the customer is met by a professional driver on their outbound journey at designated point and then on the inbound leg, the customer is again met by a driver with the customer's car. It is this personal service which makes valet parking."
"We now see products such as one-ways and premium short-stay parking bays using the words valet parking, which confuse the customer and are completely contrary to the proud tradition of airport valet parkers like myself who have been offering a real personal service since 1984. For families travelling with children, valet parking is a simple, convenient option without the hassle of finding a parking space and using a courtesy buses. We recommend that all travellers look beyond the headline prices and check their parking details to see if they have booked genuine valet parking. "
A founding member of Gatwick Airport's Approved Operator Scheme and accredited by Trading Standards Buy With Confidence at Stansted and Gatwick, I Love meet and greet parking was founded in 2012 by a management team which has over 100 years of combined airport parking expertise. The Managing Director, Sarah Anglim, was part of the team to introduce the original meet and greet service to Gatwick Airport in 1984.
1st April 2014
Many happy returns for I Love meet and greet parking
This month I Love meet and greet parking is celebrating the second anniversary of their launch. Following on from the successful launch of the Gatwick Airport operation in April 2012, the most experienced airport parking team in the UK now offers parking at Stansted, Heathrow and Gatwick airports.
Sarah Anglim, managing director of I Love meet and greet, explains: "In the past two years we have built a significant customer base by providing the best possible service. Our drivers are polite, professional and punctual which has meant that we have won and kept new customers too. As well as opening operations at new airports, in the last two years I Love meet and greet was a founding member of Gatwick Airport Approved operators scheme and has been awarded the Buy with Confidence accreditation at both Gatwick and Stansted."
The team at I Love meet and greet parking is the most experienced airport team in the UK, with over 100 years of airport parking experienced in the senior management alone. Sarah Anglim was part of the team which launched the original airport valet parking service at Gatwick Airport in 1984. Her drivers include individuals with over 20 years of airport parking experience and collectively her workforce has a track record unmatched by any other airport meet and greet parking company.
20th March 2014
How important is the valet in valet parking
Valet parking is a service designed to eliminate the need for customers or guests to park their own vehicles. Whether that is at a hotel, restaurant or airport, the same rule of service is expected.
The word valet is defined by the Oxford dictionary and many other sources as ‘a person employed to clean or park cars.” Therefore, just as a bottle of prosecco cannot call itself champagne without being dishonest and misleading, a parking service that does not involve a valet, cannot describe itself as valet parking.
According to the online Etymology Dictionary, the first recorded valet parking took place in 1960. Since then, it has become popular worldwide and according to the National Parking Association employs an estimated 200,000 men and women currently work as parking attendants in the United States.
One of the main perks of valet parking is that drivers are able to pull up outside a place and not have to worry about parking. Both Gatwick and Manchester Airport purport to offer a valet parking service. However these services involve the driver having to park their own car in a multi-storey car park at Gatwick or some distance away from the terminal at Manchester, before handing their keys in at a designated point. And on return the customer is left to their own devices and to find their car in the car park. Where is the valet in that?
The Lexus ES Insider’s Guide to Valet Parking says, “What makes a great valet? Enthusiasm, grace under pressure and attention to detail. Knowing the names of regular customers is one thing. Knowing the names of their grandkids, now that’s service.”
As the practice of using valet services grows it is important to be clear about it is defined. Airports have a duty of care to be responsible in their naming of services. How can one build trust in a valet parking service if they do not have the opportunity to meet with the valet who will be parking their car?
I Love meet and greet parking was founded in 2012 by a management team which has over 100 years of combined airport parking expertise. The Managing Director, Sarah Anglim, was part of the team to introduce the original meet and greet service to Gatwick Airport in 1984.
6th February 2014
I Love meet and greet parking is now proud sponsors of Paralympic skier Anna Turney
I Love meet and greet parking is now an official sponsor of the fantastic Paralympic skier, Anna Turney.
Since Anna broke her back snowboard racing in 2006, she has pushed herself to continue to do what she loves best and has become a Paralympic Ski Racer.
I Love meet and greet parking is proud to be sponsoring such courageous and inspirational athlete, who brings ambition, energy and determination to everything she does.Anna will be representing Great Britain in the 2014 Sochi Paralympics, after already having 14 top three finishes in the season so far.
After just three years training, Anna came 6th in the 2010 Vancouver Paralympics and is now aiming to win a gold medal in the 2014 Sochi Paralympic Games.
Sarah Anglim, Managing Director at I Love meet and greet parking said: 'We are very excited to be sponsoring such an inspirational athlete and we will definitely be cheering Anna on throughout the Sochi Winter Paralympics!
Follow Anna on Twitter as she aims for gold - Anna Turney
31st January 2014
Ryanair Set to Open 12 New Stansted Routes
Ryanair is set to open 12 new routes at London Stansted from April of this year. Flying to Basel, Bordeaux, Brive, Bucharest, Comiso, Dortmund, Lisbon, Osijek, Podgorica, Prague, Rabat and Skelleftea, the dozen fresh destinations will bring Stansted up to 126 routes in total.
In addition, the budget airline has announced it will enhance frequencies on 17 existing routes, which will deliver 1,300,000 extra passengers each year and help sustain over 1,300 jobs. Ryanair’s evolution at the UK's busiest single terminal airport will see their weekly flight numbers rise from 430 to 600 and boost passenger numbers at the airport to 14.5m per year.
Regarding the growth, Michael O’Leary, CEO of Ryanair, said: “As Stansted’s biggest airline, Ryanair looks forward to growing traffic, routes and jobs at Stansted.”
Charlie Cornish, Chief Executive at MAG, commented: “The new destinations and increase in flights on key routes will offer passengers and businesses even more choice at great value and build on the strength of Ryanair’s extensive network at Stansted, the airline’s largest base in Europe.”
With passenger numbers expected to rise exponentially after April, travellers heading to Stansted in their own vehicle can save time and beat the crowds by taking advantage of airport parking from I Love meet and greet.
To learn more about this service, get in touch with the team at I Love today.
24th December 2013
Major London Airports Get Set for Wild Winter Weather
For London’s three major airports, the festive chill has the potential to throw an icicle in the works if they’re not prepared for the worst. In 2009 and 2010, for example, a number of airports were forced to close due to the extreme wintry weather, costing airlines and insurance companies hundreds of millions of pounds in the process. Since then, Heathrow, Gatwick and Stansted have invested wisely to boost their Winter Resilience Programmes to avoid cancelling flights and potentially leaving passengers stranded.
But which airport in London is best prepared for the adverse weather conditions ?
According to the Met Office, snow has fallen on Christmas Day 38 times in the last 52 years, which means the statistical likelihood of a white Christmas is more than half. Consequently, since the last white Christmas in 2010, Heathrow has spent £36 million on its Winter Resilience Programme.
This includes £11m on new vehicles and equipment, £10m on aircraft de-icer storage and facilities, £8m on IT improvements (maps, tracking, CCTV) and £7m on an operations centre, infrastructure improvements and passenger welfare.
Additionally, Heathrow is equipped with 130 snow clearing vehicles, 1.8m litres of contingency de-icer for airfield use, 1.3m litres of contingency de-icer for aircraft use and an onsite Met Office providing dedicated forecasts for the airport.
Lauded for its ability to deal with snow better than Heathrow, the UK’s second biggest airport now enjoys an £8m fleet of snow clearing vehicles (98 in total), which includes tractors and snow ploughs. In addition, it has 18 sweeper blowers for the runway and taxiways, six large runway anti-icing vehicles, and the potential to store up to 600,000 litres of anti-icing agent.
During snowy weather, the airport has a team of 66 people working 12-hour shifts to provide round the clock cover to keep its 1.8 million square feet of runway clear. What’s more, Gatwick has 4,000 blankets, 600 mattresses, 8,000 bottles of water, 600 folding beds, 20 snow shovels and 10 travel cots in case its passengers are left stranded.
Stansted is the fourth-busiest airport in the UK and employs around 10,200 people. It has around 170 members of staff ready and able to use its snow clearing equipment, which includes snowploughs, de-icing machines, snow cutters and tractors.
Thanks to a continued investment programme, the airport benefits from over 40 modern snow-clearing vehicles. To clear Stansted’s single runway, it takes the team between 30 and 40 minutes. Additionally, members of staff are tasked with clearing taxiways, aprons and passenger walkways.
18th December 2013
Government announce boost to Gatwick’s infrastructure
The UK government’s recent announcement that it will contribute £50m of funding to boost the revitalisation of Gatwick’s rail station – The Gatwick Gateway – is good and bad news for travellers who use the country’s busiest airport station.
The details come as part of the National Infrastructure Plan, and highlights the importance of Gatwick’s role in British air travel, along with the need to provide a first-rate railways station for all passengers.The airport currently provides the quickest routes into the City and West End and connects directly to over 120 stations throughout London and the South East.
London Gatwick’s Chief Executive Officer, Stewart Wingate, said: “Gatwick currently has the highest percentage of passengers accessing the airport by rail of any UK airport and as we continue to grow the number of global routes served by legacy, charter and low cost airlines, the package of measures announced today will help us deliver a world-class passenger experience for Britons and visitors alike.”
This connectivity will grow further upon completion of the £53m project to improve Gatwick’s platform capacity in early 2014 and the introduction of the Thameslink franchise later in the same year.
However, the mooted improvements are set to disrupt festive travel to Gatwick as holidaymakers get set to jet off for a break over the Christmas period.
Consequently, those looking to avoid potential rail disruptions can travel to the airport in their own vehicle where I Love meet and greet are on hand to receive drivers at Gatwick’s North and South terminals.
10th November 2013
I Love meet and greet Ltd granted 12 month renewal by Safer Parking Award Scheme
I Love Meet and Greet Ltd was granted renewal on Wednesday 6th November 2013 by Safer Parking Award Scheme Park Mark for their parking facilities at Gatwick. The accredited scheme assesses parking sites to ensure that they meet high standards in areas such as safety and quality.
The assessment carried out by Mike Bessent, the Surrey Police Accredited Assessor revealed that over the past twelve months, there has been no reported crime related incidents within I Love Meet and Greet Ltd's parking facilities. With an annual vehicle throughput of some 30,500, this proves that I Love Meet and Greet provide safe and non-threatening environments for their customer's vehicles.
Mike Bibby, Area Manager for Essex Kent and Sussex Safer Parking Award Scheme said: "I would like to take this opportunity to congratulate all personnel involved on the standards we witnessed at I Love Meet and Greet's parking sites."
The award has been now granted to I Love Meet and Greet for a further twelve months and reflects the high standards of service that the company offer.The I Love meet and greet team have been providing excellent meet and greet valet parking since 1984.
6th November 2013
Many happy returns for I Love meet and greet parking at Stansted Airport
Today is the first anniversary of I Love meet and greet parking's Stansted Airport operation. Following on from the successful launch of the Gatwick Airport operation, the most experienced airport parking team in the UK decided to create a new operation at Stansted.
Sarah Anglim, managing director of I Love meet and greet explains: "Whilst at Meteor meet and greet, I created a hugely successful operation at Stansted Airport, so I knew there was potential there. For I Love meet and greet, where we deliver an ultra-professional service with polite, punctual drivers, I knew we could become the leading valet parking company at Stansted. Our first year has exceeded all our expectations, welcoming new clients alongside servicing our existing customers."
The team at I Love meet and greet parking is the most experienced airport team in the UK, with over 100 years of airport parking experience in the management team alone. Sarah Anglim was part of the team, which launched the original airport valet parking service at Gatwick Airport in 1984. Her drivers include individuals, with over 20 years of airport parking experience and collectively her workforce has a track record, unmatched by any other airport meet and greet parking company.
18th October 2013
I Love meet and greet parking announces agreement to become Official Supplier to the British Sailing Team
I Love meet and greet parking, the most experienced team in UK airport parking, today announces a four-year agreement with the British Sailing Team. I Love meet and greet parking will be providing airport valet parking to sailors and staff for travel to international venues.
As part of their 2016 Olympic campaign, the British Sailing Team regularly flies from the UK to overseas competitions and for training sessions, so the provision of meet and greet parking from the UK's most experienced airport parking company will help make travel, which can sometimes be arduous with heavy sails and equipment, a more efficient part of the journey.
Tony Tucker, Director at I Love meet and greet, said: "We wanted to provide support for a sporting team which has already demonstrated exceptional success at an Olympic standard and which is looking to build on these achievements at all levels. Airport parking is a small but useful element in an athlete's journey and this announcement underlines I Love meet and greet's position as the leading airport provider for world class sporting teams.
Stephen Park, the British Sailing Team's Olympic Manager, said: "International travel, whether for competition or training, is essential for our sailors to improve their performance so our partnership with I Love meet and greet parking adds another level of convenience, comfort and time-saving for all those trips to the airport in our fleet of Volvos.
"I have used the I Love meet and greet service myself, flying from Gatwick to Marseille and they make the airport trip so much easier. Being met by a smiling driver, directly outside the terminal made the early morning flight much more bearable. I also tend to carry a fair amount of specialist kit and clothing, so not having to carry my luggage on and off an airport bus was extremely helpful."
10th July 2013
New Approved Operator Sceme launched at Gatwick Airport
On 10 July, Gatwick Airport will be launching their Approved Operators Scheme for airport valet parking operators and I Love meet and greet parking is one of the first approved operators.
With a strong focus on improving the customer experience, only operators who qualify for the strict Trading Standards Buy With Confidence scheme and Park Mark accreditation will be eligible to join the scheme.
Sarah Anglim, managing director at I Love meet and greet, explains: "With 29 years of experience of airport parking at Gatwick Airport, I know that regulating the car parking is a huge challenge. This scheme, however, will be the first to make the traveller's experience better. By only allowing operators with the Buy With Confidence Accreditation and Park Mark approved car parks, the scheme recognises the reputable companies who provide a professional experience. In addition by creating dedicated areas for the approved operators, the airport will reduce congestion and traffic issues."
The Buy With Confidence scheme was launched in 2008 and is run by local authority trading standards. In order to become a Buy With Confidence member, a business must first apply or be recommended to join the scheme and then pass a set of tailored background checks. Membership of the scheme is not given lightly – amongst other checks, each applicant will have their complaints history reviewed and will receive a visit from Trading Standards. Good references are required from previous customers and applicants must agree to abide by the scheme's code of conduct, which requires them to follow the letter and spirit of the law.
Safer parking status, Park Mark, is awarded to parking facilities that have met the requirements of a risk assessment conducted by the Police. These requirements mean the parking operator has put in place measures that help to deter criminal activity and anti-social behaviour, thereby doing everything they can to prevent crime and reduce the fear of crime in their parking facility. The Safer Parking Scheme is an initiative of the Association of Chief Police Officers aimed at reducing crime and the fear of crime in parking facilities and is supported by the Home Office, Government and the Police Service of Northern Ireland.
Sarah Anglim adds: "We have chosen to adopt to continue to use the forecourt for our customers as we strongly believe that this represents the best experience for the airport user. Alongside the levy which the airport will charge for accessing this area, we will also have to keep to a strict time limit for our drop-off and pick-ups. The five minute limit is well within our own performance measures and our average time on the forecourt over the past 12 months has been 4 minutes 32 seconds. We welcome any measure which aims to improve the airport user experience and this scheme should also discourage any disreputable companies in the future."
1st June 2013
I Love meet and greet sponsors extreme powerboat
I Love meet and greet, the most experienced airport valet parking team in the UK, has announced sponsorship of Banana Shark's entry into the Venture Cup Prologue Race. Piloted by John 'Cookee' Cook, boat E66 will be part of this event, which is a 'test-race' for the world's longest, toughest and most prestigious powerboat race. As well as the Prologue Race starting between the iconic arches of London's Tower Bridge on Saturday June 8th, there will also be a fan event village created at Canary Wharf's event site Wood Wharf which will celebrate all things nautical from June 5th to 8th 2013.
Sarah Anglim, managing director of I Love meet and greet, explains: "Delivering our parking service at the UK's airports to the high standards expected by our customers requires dedication, experience and timing - all qualities required to pilot an offshore powerboat at these speeds. We wanted to sponsor an entry into the Venture Cup Prologue Race to recognise the skill and endurance of the sportsmen who take up such a challenge. Our iconic red heart logo will be on the front of boat E66, providing a great opportunity to be involved in this historic event and we wish all the teams the best of luck."
I Love meet and greet parking will be at the London Docklands Fanzone from Thursday June 6th promoting their airport parking services with some special event offers for visitors.
12th March 2013
Loving the 80's for charity
I Love meet and greet parking is celebrating the 1980's with a unique donation to Red Nose Day. On Wednesday 13th March and for every customer departing that day, I Love meet and greet parking will donate the difference between today's price of parking and the price back in 1984.
Sarah Anglim, managing director of I Love meet and greet parking, explains: "1984 was a very special year for me; I was part of the team which started the first ever meet and greet parking company at Gatwick airport. So we wanted to celebrate the 1980s and donate to this great charitable event at the same time."
I Love meet and greet parking has paid tribute to the 1980s with a short film starring one of the most famous 80s icons; the Volkswagen Golf. With staff dressed in 1980s costumes using some vintage props, this 'back-to-the-future' themed video shows how some things have changed over the past 29 years.
Sarah adds, "With my team's pedigree in the parking industry and our love of the 80's, we felt it was fun to launch our 1980s film in the week leading up to Red Nose Day. As parking professionals we all work hard to keep our customers satisfied and this film shows that we know how to have a good time too!"
20th November 2012
I Love heads North
I Love meet and greet parking is very excited to announce that you can now buy meet and greet parking at both Manchester and Liverpool airports at ilovemeetandgreet.co.uk . Both these airports are popular with leisure and business travellers and this year there are more ski routes than ever available.
Sarah Anglim, managing director of I Love meet and greet, explains: "Expanding our ability to sell beyond the three major London airports allows our website to offer a greater range of products to a much wider section of the UK. We want to expose the I Love meet and greet brand to as many people as possible and to be able to offer these airports ahead of the main ski season is a great advantage.
I Love meet and greet parking is now available at five airports: Gatwick, Heathrow, Stansted, Manchester and Liverpool.
25th October 2012
I Love meet and greet launches at Stansted
I Love meet and greet parking, the most experienced operator in the UK, has launched at Stansted Airport. The Stansted operation will be led by Jim Betchley, who was previously responsible for Pink Elephant and Meteor meet and greet parking at Stansted.
Jim joins a team which has more experience than any other operator and he is bringing his own considerable expertise to the I Love brand. Jim has been the manager at Stansted airport for the past 2 years, running the park-and-ride contract for Pink Elephant and the meet and greet parking at Meteor meet and greet.
Sarah Anglim, Managing Director of I Love meet and greet, explains: "Jim will be a great asset to our team and his skills will strengthen our fast growing brand. Launching at Stansted was a key goal for us and to be able to start within our first year clearly demonstrates the popularity of our business. We are now able to offer our meet and greet parking at the three major London airports"
I Love meet and greet parking is now available at five airports: Gatwick, Heathrow, Stansted, Manchester and Liverpool.
14th May 2012
New Website Launch with a 30% online discount
I Love meet and greet parking, the newest and most experienced operator in the UK, has launched their website with an exclusive 30% saving for online bookings. I love meet and greet brings together over 80 years of meet and greet experience in a team which includes individuals who brought the first ever meet and greet parking operation to Gatwick Airport.
Sarah Anglim, Managing Director of I Love meet and greet explains, "We are passionate about parking and my ethos for our meet and greet company is to enhance the customer experience. With the team, I have the best pedigree in the airport parking industry and we aim to evolve meet and greet parking through the highest standards of customer service."
Sarah Anglim adds "Our experience really is unmatched anywhere in the UK. When we first started, the VW Golf was only a Mark I, the peugeot 205GTI was only a 1.6 litre, Jaguar was being sold by British Leyland and Mercedes were launching their baby Benz, the 190E. And even though the cars have changed, we know that today's customers still want the best service at the best price."
4th May 2012
New Business Development Manager
Debbie Humphreys has joined the I Love team this week. Debbie brings with her many years experience in meet and greet. Formerly of Meteor meet and greet Debbie decided to join the rest of the ex Meteor team to help develop the customer focused I love brand.
20 April 2012
New Drivers join the I Love meet and greet team
Ex Meteor drivers and supervisors have joined the i love meet and greet team bringing with them years of experience. All are customer focused ensuring all clients receive the very best service at Gatwick.
19 March 2012
New meet and greet company at Gatwick
Ex Meteor UK Operations Manager picks up first customer for new company I Love meet and greet ...