Blue Circle Terms and Conditions

Terms and Conditions

 1.Bookings & Service

1.1 Bookings through our website or Consolidators are deemed to be made when final confirmation of the booking has been sent via e-mail. All terms and conditions are deemed to have been accepted at the point confirmation is made.

1.2 Whilst every effort is made to ensure that collections and deliveries of the vehicle are made at the requested times. We do not accept any responsibility for delays of its service, caused as a result of circumstances beyond our control, such as traffic congestion, delayed flights, security alerts. This list is not definitive.

 2. Payment

2.1 Increased duration of the stay will be debited from the clients account and payment collected prior to the return of the vehicle. Any extended days will be charged at a daily rate of £15.00.

2.2 Full payment of booked service is due prior to the commencement of the service.

2.3 if your return time passes midnight from your actual paid booking date, and your car needs to be delivered after midnight, a additional charge of £25.00 is applied.  

 3. Cancellations and Curtailment

3.1 A booking may be cancelled up to 24 hours prior to the date for which the service has been booked, and a full refund less £20.00 administration cost will be made.

3.2 No refunds will be given for any cancellations or none use of our service made within 24 hours of the day of travel.

3.3 Any customer wishing to curtail the length of stay for a service once that service has commenced will be liable to pay the fee for the whole of the service booked.

3.4 Any alterations made within 24 hours of departure and during the duration of stay will incur a charge of £20.00 for each and every amendment made. All amendments must be via e-mail and will only be acknowledged once a confirmation e-mail is received.

 4. Liabilities and other Terms

4.1 Our insurance covers our legal liabilities.

4.2 Vehicles and moveable items which are left unattended are left at the Owners risk whilst the vehicle is in our possession. 

4.3 No claim for damage can be made unless that damage was brought to the attention of our representative upon collection of your vehicle on your return and written notification is given to you at the time.

4.4 We accept no liability for mechanical, structural and electrical failure of any part of your vehicle including windscreens, glass, tyres and in particular alloy wheels howsoever caused. This list is not exhaustive.

4.5 We accept no liability for any loss for any loss or damage whatsoever caused unless proved to be caused by the negligence of our employees.

4.6 Your vehicle must be taxed and comply with the Road Traffic Act 1988. This is deemed by us to be the case for the whole duration while the vehicle is in our possession. Any liabilities occurred by Our Company as a result of the client's vehicle not complying with the Road Traffic Act, the Customer will be held responsible for all costs/liabilities incurred by the Company.

4.7 We accept no liability for any faulty keys, alarm fobs, house or other keys left on the Key ring. In the event of vehicles not starting, we reserve the right to charge for our time. Only the Car Key should be given.

4.8 In the event that the car acquires a puncture whilst in our possession (including slow punctures) we reserve the right to charge either to inflate the tyre or for the changing of the tyre.

4.9 In the event that the vehicle dose not starts due to a flat battery, we reserve the right to charge for our time in attempting to start the vehicle. We will not be held responsible for any consequences that may result as a direct result of us having to jump-start your vehicle.

4.10 In the event that we have to pick you up from the Terminal Building, due to a mechanical failure of your vehicle, we reserve the right to charge for this and any associated costs that we may incur.

4.11 We require the Customers to have a spare key for their vehicle, which would we require be taken with the customer.

4.12 During certain busy periods or lengthy periods of stay, your car may be parked in any one of our larger Secure Compounds which could be up to 15 miles away (one way), depending which terminal you have dropped your vehicle off.

4.13 In the event that your vehicle needs to be repaired as result of our negligence, it must be carried out by our own approved organisation. It will be your responsibility to deliver and collect the car from the garage at your own cost. We will not authorise or agree for any works to be carried out by dealerships even in the event of the vehicle forgoing its warranty.

 5. Exclusion and limits of our responsibility

5.1 Any vehicles parked by the customer personally at a Car park/Hotel do so entirely at their own risk.

5.2 Loss or damage covered by your own insurance. No vehicles will be covered for Theft/Fire/Flood or any other intervening act of nature whist the vehicle is in our custody.

5.3 Any indirect /direct loss as a result of damage or loss to the vehicle (such as loss of earnings/missed flights etc.).

5.4 We will not pay more than £20,000 for loss of or damage to the vehicle.

5.5 We endeavour to deliver your vehicle back to you within 45 mins depending on traffic, weather condition

5.6 We will not be held liable for any delayed or missed flights /car hire charges as a direct or indirect result of our service.

5.7 We will not be responsible for any minor scratches or dents (whether marked on this document or not) which may not be possible to identify in confined times and weather conditions.

5.8 We will not be responsible for any chips or broken glass to the vehicle whether mention on this document or not. (In addition to clause 4.4)

5.9 We will not be responsible for any valuables left in the vehicle while in our custody. (In addition to clause 4.3)

5.10 We will not be responsible for any discolour of paintwork or dents or scratches that may become visible after a Car wash/rainfall. This is regardless if the dents or scratches or mentioned in this document or not.

5.11 We will not be responsible for any damage to any alloys or tyres regardless of if any damage is mentioned or not on this document. (In addition to clause 4.4)

5.12 In the event that we agree to any form of repair or compensation (whether liability is admitted or not by us) you (the client) will be responsible for the excess of any claim being £200.00 for any claims up to £1000.00 and £400.00 excess for any claims for any claims in excess of £1000.00

5.13 The internal condition of the car is not checked at any time and no responsibility is accepted for the interior condition.

5.14 We will not be held responsible for any claims of any nature below £750.00 including any alleged dents, bumps, and scratches.

 6. Changing the conditions.

 6.1 These conditions will remain in force unless the change is made in writing directly with our selves and with our written permission.