What If I Need Help with My Booking?

When you’re arranging airport parking at Gatwick or Stansted, you want the process to be quick, easy, and reliable. But what happens if you need help with your booking? At I Love Meet and Greet, we know that questions often come up – whether you want to double-check your booking details, amend your travel times, or simply get reassurance that everything is in order.
Our trained team is always on hand to assist. From the moment you make your original booking online, you can call us with any queries. We can explain how our meet and greet parking works, confirm your arrival instructions, or make adjustments if your travel plans change. No matter how small the question, we are here to make your journey stress-free.
Always Open – 24 Hours a Day, All Year Round
One of the biggest advantages of choosing I Love Meet and Greet is knowing that support never stops. Our car parks at both Gatwick and Stansted airports are open 24 hours a day, 365 days a year. That means whether you are flying on Christmas morning, landing in the middle of the night, or setting off before dawn, we will always be ready to meet you.
Airports never close, and neither do we. This constant availability is designed to give you complete peace of mind – you can book with confidence knowing that our service runs seamlessly every single day.
Phone Support You Can Rely On
Travel can be unpredictable. Flight delays, motorway hold-ups, or last-minute changes are all part of the journey. That’s why we offer 24/7 phone support from our knowledgeable team. Whenever you call, you’ll reach a real person who can help straight away – not an automated system.
Here are the best numbers to reach us on:
- Head Office: 01293 577988
- Gatwick Car Park: 01293 824 221 (option 1)
- Stansted Meet & Greet Car Park: 01279 682230
- Stansted Park & Ride Car Park: 01279 682233
Our team is trained specifically in airport parking at Gatwick and Stansted, so they know exactly how to resolve issues quickly. Whether you need to update your return flight details, ask about where to meet your driver, or let us know you’re running late, we’re just one call away.
Easy Booking Changes
We understand that travel plans aren’t always set in stone. That’s why we make it simple to update your booking when things change. Common adjustments we handle include:
- Amending arrival times – if you’re early or delayed, just call ahead.
- Updating vehicle details – bringing a different car at the last minute? No problem.
- Flight delays or cancellations – let us know and we’ll adjust your return time.
For booking queries, cancellations, or amendments, you can also email us at customerservices@ilovemeetandgreet.co.uk. Our Admin Office is open Monday to Friday, 09:00am to 12:00 noon (closed on weekends and bank holidays).
Experienced, Friendly Support Team
At I Love Meet and Greet, we pride ourselves on providing not just a service but also genuine customer support. Many of our staff have years of experience in airport parking, which means they understand the routines, the busiest times, and the common questions travellers ask.
When you speak to us, you’re speaking to a friendly expert who wants to make your airport parking as smooth as possible. That experience makes all the difference when you’re looking for quick answers and reassurance.
Choosing a parking provider that prioritises customer care means fewer worries, less stress, and more time to focus on enjoying your trip.
In Summary
If you ever wonder, “What if I need help with my booking?” the answer is simple: with I Love Meet and Greet, support is always there.
- Our Gatwick and Stansted car parks are open 24/7, 365 days a year.
- Our trained team is available on the phone around the clock.
- Booking changes and questions are handled quickly and easily.
- You can reach us by phone or email, with dedicated contact numbers for each car park.
So, whether you need assistance with your original booking, have a query about your travel times, or want to make a last-minute change, you can rely on us. At I Love Meet and Greet, we’re here to make airport parking at Gatwick and Stansted as smooth and reliable as possible – day or night.
By stephen forster at 15 Oct 2025