Where Do I Meet the Driver?

At I Love Meet and Greet, one of the most frequently asked questions we get is: “Where do I meet the driver?” It’s a great question—and one we’re always happy to answer, because getting your holiday or business trip off to a smooth start is what we’re all about.

Whether you’re flying out of Gatwick, Heathrow, Stansted, or another major UK airport, our meet and greet parking service is designed to be simple, convenient, and hassle-free. But knowing exactly where to meet your driver is key to that experience. Let’s break it down.

Meeting on the Terminal Forecourt

When you book with I Love Meet and Greet, your driver will meet you directly on the terminal forecourt. This is the area immediately outside the departures hall, where cars can stop briefly to drop off passengers. It’s the closest possible point to the check-in area, meaning you don’t have to drag luggage across long-stay car parks or wait around for shuttle buses.

The terminal forecourt is essentially the “front door” of the airport. It’s marked and signposted, with designated drop-off lanes for permitted services like ours. Because these forecourts are regulated and access is controlled, only authorised parking companies like I Love Meet and Greet can operate there. That’s one of the benefits of booking with an approved operator.

What to Expect on the Day

On the day of your booking, you’ll receive a confirmation email with clear instructions tailored to the terminal you’re flying from. This will include the exact meeting point and your driver’s contact number. Just follow the route to the drop-off zone, where your driver will be waiting.

And don’t worry—you’ll never have to guess who you’re handing your keys to. Our drivers:

  • Wear full uniforms with ID badges, so they’re easy to spot
  • Have the make, model, and registration number of the car you registered during your booking
  • Will greet you by name and confirm your booking details before taking the keys

 

 

We know how important trust and security are when handing over your vehicle, and that’s why we go to great lengths to ensure our drivers are clearly identified and properly briefed for each meet.

What if I Can’t Find My Driver?

Although it’s rare, things can get busy at airports, especially during peak hours. If you arrive and don’t immediately spot your driver, don’t worry—they’re nearby. Just give them a call using the number provided in your booking confirmation. Our team monitors flight times and traffic, so we aim to be there before you are.

Likewise, if you’re delayed or running early, a quick call keeps everything running smoothly. We’re flexible and understand that travel doesn’t always go to plan.

And on the Way Back?

When you return, the process is just as straightforward. After you’ve collected your luggage and cleared customs, give us a call. Your driver will bring your car to the same forecourt area you used for drop-off. That way, you can load up and head home without any delays.

Final Tips

  • Double-check your terminal before you travel—some airports have multiple, and it helps us coordinate the meeting.
  • Keep your phone handy in case we need to contact you or vice versa.
  • Make sure your booking includes your car reg and a contact number, so we know what to look out for.

We’re proud to provide one of the most convenient airport parking experiences in the UK, and it all starts with that first question: “Where do I meet the driver?” Now you know—right outside the terminal, with a friendly, uniformed professional ready to help.

For more tips and travel advice, keep an eye on our blog or get in touch with our customer service team.


By stephen forster at 6 Aug 2025

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